At Corerater, we aim to deliver your orders quickly, safely, and with care. Please read our shipping policy carefully to understand how and when your items will arrive. 🕒 Processing Time All orders are processed within 2 working days (excluding weekends and public holidays) after payment confirmation. Once your order has been shipped, you’ll receive a confirmation email with your tracking number and carrier details. 🌍 Shipping Regions We currently ship to the following markets: United States Europe (including the EU and United Kingdom) 📦 Unfortunately, we do not currently ship to other regions outside of the above markets. 🚚 Shipping Methods & Estimated Delivery Times Region Shipping Method Estimated Delivery Time Shipping Fee United States Standard Shipping 7–15 business days €8.99 United States VIP Express Shipping 5–7 business days €12.99 Europe (EU & UK) Standard Shipping 7–15 business days €6.99 Europe (EU & UK) VIP Express Shipping 5–7 business days €10.99 🕐 Please note: All delivery times are estimated and may vary depending on your location, customs clearance, or unexpected courier delays. 💰 Free Shipping Policy We offer free standard shipping for all orders over €50. This applies to all available shipping regions (United States and Europe). 💼 Customs, Duties & Taxes Customs or import duties may apply depending on your country’s regulations. For United States and European customers, import duties are generally minimal but may occur depending on local customs. Customers are responsible for any customs duties or import taxes charged once the parcel reaches their country. If you refuse to pay these charges and the parcel is returned to us, shipping and handling fees will be deducted from your refund. 🚫 Unshippable Regions Currently, we do not ship to: Africa South America Asia (including the Middle East) Oceania Remote islands or areas with restricted import policies 📦 Order Tracking Once your order is dispatched, you’ll receive an email with your tracking number. You can track your parcel directly through the carrier’s website for the most accurate updates. ❗ Important Notes Delivery times may be affected by public holidays, customs inspections, or unforeseen logistic delays. Corerater is not responsible for delays caused by courier services, customs procedures, or incorrect shipping information provided by customers. 💌 Contact Us If you have any questions about shipping or delivery, please contact us: 📧 Email: emiiiily1@hotmail.com 📞 Phone: +44 161 532 8479 🏠 Address: 7 Stone Street, Bradford, BD1 4QL, United Kingdom

At Corerater, we strive to ensure that every customer is fully satisfied with their purchase. Please read our return and refund policy carefully before making a purchase. 1. Return Eligibility We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return: The item must be unused, unworn, unwashed, and in the same condition that you received it. It must include all original packaging, tags, and proof of purchase (such as an order confirmation or receipt). Please note: Certain exclusive or made-to-order products may not be eligible for return or refund. These include limited editions or customized pieces that are produced after an order is placed. 2. How to Request a Return To start a return or refund request, please contact our customer service team: 📩 Email: emiiiily1@hotmail.com 📞 Phone: +44 161 532 8479 Once your request is reviewed, we will send you detailed instructions and the correct return shipping address via email. ⚠️ Do not return your item to the original shipping address on the package — unauthorized returns will not be accepted or refunded. 3. Return Shipping Costs The customer is responsible for all return shipping costs unless the item arrived damaged or incorrect. We do not charge any handling or restocking fees for accepted returns. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of items lost in transit. 4. Refund Conditions After your returned item is received and inspected, we will notify you by email whether your refund has been approved. If approved: The refund will be issued to your original payment method. Please allow 5–10 business days for your bank or credit card provider to process the refund. Refunds will not be granted in the following cases: The order did not arrive due to incorrect shipping information provided by the customer. The item is not returned in its original condition. The customer sends back an item without prior return authorization. 5. Damaged or Incorrect Items If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receipt. Provide clear photos of the product and packaging so that we can evaluate and resolve the issue promptly (replacement or refund may apply). 6. Non-Returnable Items We do not accept returns for: Customized or personalized items Underwear or personal wear items (for hygiene reasons) Gift cards or sale/clearance items Items marked as “final sale” 7. Cancellations Orders can be canceled within 24 hours of purchase if they have not yet been processed or shipped. Once shipping begins, cancellation is no longer possible. 8. Contact Us If you have any questions about returns or refunds, please reach out to our support team: 📩 Email: emiiiily1@hotmail.com 📞 Phone: +44 161 532 8479 🏢 Address: 7 Stone Street, Bradford, BD1 4QL, United Kingdom ✨ Corerater – Your Satisfaction, Our Priority.